Privacy Policy

Block One Design and Engineering Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.b1-engineering.com, contact us, or use our services. We comply with the UK Data Protection Act 2018 and the retained EU GDPR.

Information We Collect

We collect personal data you voluntarily provide, such as:

• Name, email address, phone number, and company details when you submit enquiries, sign up for newsletters, or request quotes.

• Technical data like IP address, browser type, and usage analytics via cookies (with your consent).

• Project-related information for design and engineering services, including specifications and contact history.

We do not collect sensitive personal data unless essential for our services (e.g., project compliance details).

How We Use Your Information

Your data is used to:

• Respond to enquiries and provide quotes/services.

• Send service updates, newsletters (you can unsubscribe anytime).

• Improve our website and services via analytics.

• Comply with legal obligations, prevent fraud, or enforce agreements.

We process data based on your consent, contract necessity, legitimate interests, or legal requirements.

Sharing Your Information

We do not sell your data. It may be shared with:

• Trusted service providers (e.g., hosting, email tools, analytics like Google Analytics – all UK/EU compliant).

• Professional advisors (e.g., lawyers, accountants) or authorities if required by law.

• Business partners for joint projects (with your consent).

All third parties are bound by data protection agreements.

Data Storage and Security

Data is stored on secure UK/EU servers with encryption, firewalls, and access controls. We retain it only as long as needed:

• Enquiries: 3 years.

• Clients: 7 years post-project for legal reasons.

• Cookies: As per your settings.

Your Rights

Under UK GDPR, you have rights to:

• Access, correct, or delete your data.

• Object to or restrict processing.

• Data portability.

• Withdraw consent.

Please contact us in writing at the below address. We will endeavour respond within 1 month.

Cookies and Tracking

Our site uses cookies for functionality and analytics. Manage preferences via our cookie banner or browser settings. Essential cookies cannot be disabled.

International Transfers

Data is not transferred outside the UK/EEA without adequacy decisions or safeguards like Standard Contractual Clauses.

Children's Privacy

Our services are not for children under 16. We do not knowingly collect their data.

Changes to This Policy

We may update this policy. Check this page for the latest version or we will notify you by email.

Contact Us

For questions, contact:
Block One Design and Engineering Ltd
Unit L42

1-9 Barton Road

Milton Keynes

MK2 3HU

United Kingdom